Letters

To,

282 Main Street,
Athens.
Date:-

Our meeting on September 17 proved to be a very productive step toward strengthening and the University’s General Education program. In addition to getting a better understanding of why the program needs strengthening, we were successful in organizing three important subcommittees to get the work going. Suzanne Johnson will head the subcommittee responsible for handling student and faculty surveys, while Jane Fernandes will head the subcommittee that will draft the initial proposal for the Academic Vice President’s office. In addition, John Fernandes will head a subcommittee that will evaluate the effectiveness of alternate tracks.

We will meet again on October 18 for these committees to present their initial reports. Let me say that I sincerely appreciate the good will and willingness to serve that I sense from each of you.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

Thank you for your letter requesting a replacement tire for your car. We are sorry the tire has not performed to your expectations, but before we can make an adjustment we will need to see the tire and either the sales slip or the warranty card. As soon as you can bring these to our dealership, we will make every effort to get you back on the road.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

Thank you for your letter alerting us to the problem you have been having with our store in Springfield. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers’ concerns very quickly, so what you have experienced is inexcusable.

I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly.

I wish you an enjoyable holiday season.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

Jane and I are finally going on our dream trip to Alaska, and we would like to settle outstanding financial affairs before we leave in August. We hope you are in financial condition to repay us the $560 we loaned you last year. If you are unable to pay it all at once, we would consider regular installments. I will call you next week.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

I have just received your letter informing me that my insurance policy will not cover my daughter’s surgery because you consider the surgery to be “elective” and we did not obtain authorization in advance. It never entered my mind that anyone would consider surgery that would prevent her paralysis and eventual death by suffocation to be “elective.” Surely someone made a mistake in writing us this letter, or in defining what is “elective.”

I trust you have copies of her medical records in your possession. If not, I will have the neurosurgeon send them to you. I request that you review her case to see that her condition clearly was “life-threatening” and therefore not “elective.”

She now has a chance to lead a relatively normal life, for which we are grateful. To say we have no claim to insurance coverage for her surgery is to add severe insult to injury. I am confident that you will agree once you have seen the documentation. I will await your response before taking other action.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

It has come to our attention that some of you have expressed concern over the emergency treatment given to a recent accident victim. Company policy states that, “In case of an accident, company medical personnel should be summoned immediately.” We reaffirm this directive and amend it as follows to prevent misunderstanding or potential harm: “Only trained medical personnel are to handle accident victims.” Insurance regulations require this necessary precaution.

Fernandes Corporation is concerned about the health and safety of all visitors and employees. We recognize that the best way to handle an injury emergency is to get medical help to the scene as soon as possible. Thank you for your attention to these procedures. We appreciate your cooperation.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

Please remember that your monthly insurance premium of $75.61 is past due. Because your hazard insurance is critical to you, your family, and your home, we urge you to remit payment immediately. Should your coverage lapse and a subsequent accident occur, you would have no coverage for losses or possible litigation. Unless our office receives your payment by May 5, your policy will lapse. Please do not jeopardize the financial security of your family by failing to pay your premium immediately.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

I have carefully reviewed your proposal for new signal lights at the intersection of Main Street and University Avenue with great interest. Your documentation of accidents and citations at that intersection is persuasive. I appreciate the care you have taken to contact local merchants and survey the residents in the area, and I concur with your recommendations. I have forwarded your proposal with my endorsement to the Planning Commission.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.

Regards,
Praveen Dubey

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To,

282 Main Street,
Athens.
Date:-

I will be pleased to meet with you to discuss your transfer to my department. I can see you at 11:00 on Wednesday, June 14, in my office. If you cannot make this appointment, please telephone my secretary to make other arrangements. Please bring whatever materials you think would best acquaint me with your work. I am looking forward to meeting you.

Regards,
Praveen Dubey

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